Icon By Aisha Tiffany understands that ordering online is not always easy. Here at Icon By AishaTiffany we are committed to providing our customers with quality items and the best customer service. We proudly stand behind everything we sell and if you are not completely satisfied with your purchase you can return it to us within 3 days from the date you received your order. We do not offer refunds, but we are more than happy to provide you a store credit that can be used at any time towards a future online purchase. We do not offer credit on the original shipping cost.
Please note the following items are FINAL SALE and cannot be returned:
- Sale Items
- White Clothing Items
Returning your Purchase
Please email customer service at firstname.lastname@example.org before shipping back any orders to us. Item(s) MUST BE in their original packaging and unworn. If your item is not returned in its original state your exchange will not be honored.
Please allow up to 7 Business Days from the date of delivery to us to process your exchange for a store credit. You will receive an email with your store credit and instructions on how to apply the store credit to an online order.
Once an order leaves our facilitiies any changes to shipping address, you will need to contact USPS and ask for the package to be re-routed to you. We are not responsible for any orders once we receive confirmation that the item was delivered.
Please note that by making a purchase at Icon By Aisha Tiffany you agree to this return policy.